// Warranty and returns
Warranty and returns
Only genuine hardware from official distributors. During the warranty period the buyer may make any claim to the seller that the law of the Republic of Uzbekistan provides for.
Warranty terms
- 01
Under the law of Uzbekistan
During the warranty period the buyer may make any claim to the seller that the law of the Republic of Uzbekistan provides for.
- 02
Software
Installing and configuring software is not part of the seller’s warranty obligations.
- 03
Getting it to the store
Sending and bringing a faulty item to our stores is up to the customer.
- 04
Service centre
Every G-Shop store has a service desk: computer cleaning and Windows reinstallation.
How to make a claim
- 01
Get in touch
Call or write on Telegram — tell us what happened.
- 02
Bring the item
To any G-Shop store — with its kit and the proof of purchase.
- 03
Get a decision
We check the item and settle it as the law provides.
Questions
Is the product genuine?
Yes — only genuine products from official distributors, with an official warranty.
Is installing Windows covered?
No, installing and configuring software is not covered — but our stores offer Windows reinstallation as a service.
Still have questions?
Call us or write on Telegram — we’ll answer, advise and help you choose.